AI-Enhanced Online Marketplace For Wellness Services
Building an AI-enhanced platform that connects multiple wellness service providers with patients for IV therapy and smart appointment scheduling requires scalable solutions with robust patient data security. Excellent Webworld helped Curee develop an intelligent marketplace that leverages predictive analytics to optimize wellness service delivery between IV clinicians and patients.
7 members
Healthcare
Patients
United States
4-5 months
UI/UX designing, QA Development, Deployment
Building IV Services Appointment Booking & Delivery Solution Was Complex
Creating an AI-powered marketplace where IV therapy and wellness service providers can intelligently list their services presented unique challenges. The Curee team needed a smart appointment booking and delivery app. Excellent Webworld helped Curee build a data-driven platform that uses predictive algorithms to help patients schedule and optimize IV and Med Spa therapy services, even for doorstep delivery.
Curee – One App To Book All Your Wellness Services!
Curee is an AI-powered marketplace app that connects patients with IV services, offering both on-site and home delivery options. A dedicated customer app with AI-powered recommendations allows users to search for services, book appointments, and request deliveries.
The driver app uses intelligent routing algorithms to help professionals deliver wellness services and manage service requests efficiently. A crucial part of this platform is the robust backend with AI analytics that enables super admins to manage operations.
Excellent Webworld’s team analyzed the requirements and tailored a data-driven solution for Curee. Multiple challenges made the design and development of this AI-enhanced healthcare marketplace challenging. Our experts leveraged the agile approach to deliver a scalable platform for Curee with smart features.
AI-Enhanced Search Capabilities
Allows patients to search using intelligent algorithms that personalize wellness & IV therapy recommendations based on individual health profiles and preferences.
AI-Powered Category Management
Service providers can add services under IV solutions and edSpa categories, with intelligent algorithms automatically organizing and suggesting optimal sub-category placements.
Clinics Listing Management
The platform leverages AI to help clinics list services efficiently & manage everything from content to real-time appointment availability automation.
Redefining IV Services Right From Design to Deployment!
Innovative Feature of Curee
Curee is an AI-enhanced online marketplace for wellness services, featuring intelligent matching algorithms that help clinics list, manage services, and deliver personalized therapies to patients in their homes. Our team leveraged predictive analytics to build responsive features that elevate user experience.
Driver’s App
- Drivers/Service providers will be able to login to the app with email and password.
- Drivers can update patients about service status right from the app.
- AI-powered smart notifications alert drivers about requests from clinics, prioritized by urgency and proximity.
- Drivers will receive booking requests from patients, which they can either accept or reject.
- Drivers can access the entire booking history, including upcoming and scheduled sessions.
- AI route optimization automatically plans the most efficient travel path for accepted bookings, displaying patient information, location, and payment information.
Web Portal For Super Admin
- Super admin will be able to log in with their email ID and password
- A dedicated dashboard will help the super admin track the total patients and clinics registered.
- It will also help super admins track earnings and service delivery bookings, including those accepted or cancelled.
- Super admins can use the dashboard with AI-powered analytics to track the history of service requests, forecast future demand patterns, and receive automatic alerts.
- Admins can also manage appointments and access all the data on past appointments.
- A super admin can manage users from the panel by adding, activating, deactivating, editing, or removing user profiles.
- Admins can add, update, remove, activate, or deactivate clinics from the panel.
- Clinic’s KYC and license verification can be managed from the panel.
- Super admins can leverage an AI-driven commission management system that automatically recommends optimal commission rates for each clinic.
- Admins can also manage subcategories of the services on the platform.
- Super admins can manage bookings, promo codes, and manual refunds from the web panel.
- Admins can access complete payout records from the panel.
- Super admins can manage the list of subscription packages.
- Admins can use AI to intelligently determine penalty charges for cancellations based on historical data, the cancellation circumstances, customer value, and other factors.
- Super admins can manage subscription packages, edit them, and adjust package prices.
- Admins can decide on the cancellation charges and edit them on the panel.
- Super admins can track their payments and earnings from the web panel.
- Admins can define and manage rewards that users receive for referrals.
- Super admins can also manage reviews and user ratings.
- Admins can successfully extract data from the panel regarding services booked, refunds, and cancelled bookings.
Patient’s App
- Sign up/login from mobile with OTP-based authentication
- Edit and update the profile details like DOB, location, and others
- Mobile and email verification of the profile
- Intelligent search with personalized clinic recommendations based on the patient’s medical history, previous bookings, location patterns, and preferences.
- Ability to book an appointment at the preferred clinic
- Users can book home delivery of the services
- Patients can choose from two categories of services: IV and MedSpa
- Patients can browse through clinic listings to select their preferences.
- Users will be able to make payments through multiple payment options.
- Patients can cancel booked services any time before delivery is out.
- Users can add clinics to their favorites within the application.
- Patients can also cancel booked clinic appointments before their scheduled time slots.
- AI-powered chat with clinicians that includes symptom analysis, preliminary health assessments to help patients communicate more effectively with healthcare providers.
- Users will be able to access the booking and appointment history.
- Patients can rate and review clinics based on their experiences with the service.
- Users can gain rewards by sharing or referring the app to others.
Web Portal For Clinics
- Clinics can register on the platform using their email address and mobile number.
- Email verification is mandatory for the clinics.
- Clinics can upload licenses, KYC, and other legal documents
- Clinics can add bank details for direct payment transfers.
- Clinicians can manage their profile details like contact number, location, email, and more.
- A dedicated dashboard for clinicians to manage total booking revenue, add new customers, and more.
- AI-powered service pricing assistant that analyzes market trends, competitor pricing, and patient demand to recommend optimal pricing.
- Clinics can also edit any service and update details visible to patients
- Clinicians can manage delivery charges for bookings based on parameters such as the price per mile.
- Clinics can add or remove drivers from their panel
- It also allows clinics to manage drivers’ profiles and access their details.
- Clinics can also access the vehicle details of the drivers onboarded
- Smart booking management system that recommends which service requests to accept based on resource availability and profitability.
- Clinics can assign drivers to specific service requests.
- Clinics can provide the doctor’s details to the patients as per the appointment.
- Clinics can access chat messages received from patients, along with their entire chat history.
- Clinics can cancel bookings from the portal for both delivery and appointments.
- Predictive analytics dashboard showing forecasted demand, staffing needs, and inventory requirements based on historical patterns.
- Clinics can access the subscription packages listed and make purchases from the panel.
- These packages allow clinics to operate on the platform without paying commission charges per patient transaction.
- Clinics can access the earning data from the panel and all the transaction history.
- Reviews and ratings given by the patients will be available for the clinics to view.
- Clinics can send push notifications about service status to patients through the panel.
A Marketplace That Makes Ordering IV Therapies Fun!
Finding a reliable clinic, scheduling appointments, and visiting in person creates friction in our data-driven world. For clinics, this means fewer patient engagements and higher infrastructure costs to accommodate physical appointments.
But what if AI-powered algorithms could match patients with home-delivered services through a smart booking platform? This was the vision behind Curee that Excellent Webworld brought to life, combining machine learning for personalized IV solutions with intelligent logistics systems to optimize healthcare delivery and patient outcomes.
AI-Driven Scheduled Bookings
Patients can book IV therapies for MedSpa services through our smart recommendation engine, which personalizes scheduling options to suit their needs.
AI-Enhanced Clinic Listings
Clinics can easily list their services, while intelligent algorithms optimize visibility and manage booking details on their dashboard.
AI-Led Driver Communications
AI-enhanced chat with drivers delivers your services efficiently and ensures a more holistic and personalized user experience.
AI-Driven Revenue Tracking
A centralized AI-powered dashboard simplifies revenue tracking for clinics and admins, enabling smarter, data-informed strategic decisions.
AI-Driven Documentation
Verifying clinics and drivers becomes seamless for an admin with AI-assisted access to documentation directly on the panel.
Technology Stack For Development
Frontend Development
Flutter (Customer & Driver Apps)
Database
SQL (MySQL)
Web Development Framework
Laravel 8.4
Supported Browsers
Mozilla Firefox
Google Chrome
Edge Browser
Apple Safari
Backend Development
Laravel 8.4
API Parsing Language
JSON API With OAuth2
ML Frameworks
TensorFlow
PyTorch
Cloud AI
AWS AI
Google Cloud AI
Building A Marketplace Where IV Clinics Connect With Patients Is Not A Cakewalk!
Market is constantly changing, and with advanced equipment, home delivery of MedSpa and IV services has become commonplace. Developing a platform that can help patients discover, book, and schedule appointments for such services had its challenges. However, Excellent Webworld’s team delivered a robust platform that can scale on demand.
Challenges That Curee Faced!
Solutions We Deployed!
The client needed a robust app with seamless UI/UX to facilitate appointment and booking on scale.
Excellent Webworld team created an app allowing patients to search, choose, and book IV services at scale.
Curee team aimed to build an AI-driven marketplace platform for IV clinics and service providers to list personalized services.
Our expert developers enabled Curee to launch an AI-enhanced platform that allows clinics to list and intelligently manage their service delivery.
Another significant challenge was ensuring the app ran smoothly across devices and screen sizes.
Dedicated apps for drivers and patients, with admin portals for clinics, were designed to offer a uniform experience across devices and screen sizes.
Integrating AI-powered third-party chat services while ensuring compatibility with data regulations was a significant challenge.
We implemented intelligent data storage leveraging cloud-based infrastructure to ensure scalability and regulatory compliance.
The app needed robust data storage and encryption to ensure better security.
Our team leveraged encryption to protect sensitive information and secure the communication between client apps and the backend.
Storing sensitive data like the clinic’s legal documents and patient data was challenging.
The clinics’ legal documents are encrypted in the database, and their password areas are hashed using bcrypt to ensure complete protection.
The need for an adaptable UI that adjusts according to the roles(clinics and patients) was a complex design aspect.
Excellent Webworld team leveraged Firebase to integrate chat services while maintaining compliance with leading data regulations like HIPAA.
Developing a platform that can scale to a growing user base was also a significant challenge.
For robust data storage, our team leveraged MySQL, creating a secure and manageable infrastructure for the app.
Managing the database and handling complex queries can be a challenge
Designers at Excellent Webworld designed the interface to accommodate changes based on specific roles.
Continuous integration of feedback for new iterations was time-consuming
Our team used an agile approach to ensure continuous improvements by integrating feedback and updating the app incrementally.
Creating comprehensive APIs for clinic data management and appointment booking was challenging
We used the microservices architecture, ensuring seamless user experience with independent services.
The system needed an architecture that could allow developers to deploy services independently, which are tightly integrated through APIs
Our team built custom APIs to help clinics manage their operations and data effectively.
Ensuring data access authentication and security was a significant challenge.
A token-based authentication mechanism was deployed to ensure secure data access leveraging JWT Passport.
Ensuring patients had seamless, AI-assisted payments on the app at scale was a challenge.
AI-driven two-factor authentication and smart push notifications were integrated using Twilio and Amazon S3 cloud storage.
Want To Create A Marketplace Like Curee?
Market dynamics are changing, and offering diverse services in one place can give your business a competitive edge. When you think of being a customer, having multiple healthcare services right in your app is more convenient. Plus, you get more opportunities to generate revenue. All you need is a reliable, flexible, and scalable digital platform, and that’s where our healthcare app development services can help!
