Assistee—An AI-Enhanced Japanese Handyman Services App!
Building a customizable, AI-enabled booking system for home-based services like cleaning and repairs can be challenging. The Asistee team conceptualized an intelligent solution to streamline the process of ordering home-based services through a smart marketplace platform. Leveraging AI-driven service matching and predictive scheduling, the platform not only simplifies user experience but also helps service providers offer their services. The Excellent Webworld team designed and developed a scalable, machine learning-powered marketplace solution for handyperson service providers, where users can search, book, or schedule home-based services.
9 members
On-demand Home-Services
Hotels, Corporate Offices, Home Owners
Japan
9 months
Design, Development, QA, Deployment, Support
Creating AI-Driven Platforms for Home-Based Services Needs Expertise
Developing an AI-powered platform for smart ordering home-based services requires technical expertise and a thorough market understanding. Assistee’s team faced a critical challenge shared by hotels, corporates, homeowners, and rental property managers alike: finding reliable, verified, and professional service providers – fast. To address this, they envisioned a data-driven, AI-enabled solution that could intelligently match users with the most suitable professionals based on location, availability, ratings, and service history. After thoroughly comparing different options, Assistee’s team chose Excellent Webworld to build a scalable, secure, and AI-powered platform.
An App For Managing Ever Home Service Booking!
Asistee is a platform where anyone can add requirements to book a service. The service provider receives the order details and can bid for each order based on its alignment with their services. Scaling the platform when orders grew was a key challenge for the Asistee team.
Excellent Webworld ensured the platform scaled on demand using the backend architecture. Another major challenge was synchronizing service booking data scheduled by hotels and corporations with the platform. This feature allows service providers access to a calendar listing for all the bookings made by hotels and corporations in a month.
Such a feature requires a scalable solution that can accommodate data from multiple sources and offer secure access to the service provider. Our team leveraged expertise in MySQL database to build a system that can sync data from various sources into the calendar. Apart from the real-time synchronization our team helped Asistee’s team with,
Bids For Service
Hotels, corporates, and users looking for home-based services can bid on the platform with starting and ending bidding amounts.
Calendar Picker
Users can access the calendar to schedule services on a daily, weekly, monthly, or customized range of dates.
Instant Chat
If the bid is accepted, users can easily chat with the service providers to schedule home-based services.
AI-Driven Features That Streamlined Asistee’s Operations
Service Provider’s App
- Smart sign-up with email-based authentication
- Profile setup and management
- Ability to access data on pending tasks
- Detailed booking data availability
- AI-sorted bids view
- Smart service request feed
- Capability to cancel booking even after acceptance
- Booking assignments access and management
- Access to data on completed tasks
- Earning history and revenue data access
- Predictive booking calendar
- In-app AI-enhanced chat
- Communication with the service provider company
- Notifications for task management and status
- Ability to take a day off through the platform
- Option to manage, add, and delete the account permanently.
Customer’s App
- Smart sign-up & social login
- AI-enhanced service search
- Catalog of services and sub-service categories for customers to choose from
- Extensive service provider listing with details on expertise with materials
- Service booking features based on service type and property size
- Flexible AI-based scheduling
- Multiple payment options
- Smart bidding mechanism
- AI-based in-app chat features to connect with the service provider
- Access to booking history, status, and bid payment details
- Ability to review services and rate them on the platform
- Tipping any service providers right from the platform
- Real-time push notifications
- User and property profile management
Service Provider Company’s Panel
- AI-Driven App Onboarding & Email Authentication
- Social and email-based login
- Task management with smart prioritization
- Booking detail page for admins to access service details
- AI-assisted Automated Bidding Submissions
- Cancellation of bookings
- Ability to reassign booking requests to available service providers.
- Earning history of the service providers and tip management
- Ability to rate each service provider
- Company profile setup and management on the platform
- Bidding management right from the dashboard.
- Access to upcoming service listings
- Booking requests management
- Service provider assignments according to booking requests.
- Team management features
- In-App AI-Enhanced Chat
Technology Stack For Development
Android Development
iOS Development
Database
Supported Browsers
Web Development Framework
OS Support
API Parsing Language
AI & ML Technologies
Checkout How Our Designers Created A Functional Handyman App Design!
We leveraged a unique design thinking approach to understand the navigation challenges of customers looking to book home-based services. ur experienced designers ensured a user-friendly design for the app, making service bookings seamless.
How Excellent Webworld Helped Tackle AI-Enabled Real-Time Data Sync Challenge
Developing an AI-powered platform where customers can book any service they need for cleaning, repairs, or plumbing can be complex. Multiple variables, including infrastructure management issues, are involved. With such a large amount of data collected across customers’ bids for services, the platform must be scalable and offer AI-enabled real-time data synchronizations. However, our team ensured that the app scales on demand without compromising performance, providing high availability for the platform.
Asistee’s Challenges
Excellent Webword’s Solutions
Ensuring Asistee’s system efficiently handled increasing demand without performance degradation was a significant challenge.
The Excellent Webworld team built an AI-optimized platform capable of handling peak loads. We used Laravel at the backend with predictive load management techniques, ensuring performance stability during high-demand periods.
Managing real-time synchronization for monthly, weekly or daily calendar bookings across stakeholders was complex.
To ensure real-time access and updates across all users, we implemented a smart calendar system using a MySQL-backed scheduling engine enhanced with AI-driven conflict detection and predictive booking slot suggestions.
Designing an intuitive UI accommodating various user types was another major challenge for Asistee’s team.
We collaborated with Asistee’s team to design a user-personalized interface powered by AI-based behavioral insights, ensuring smooth navigation for every user type across the platform.
Implementing a transparent bidding system that is easy for users to understand and navigate.
We developed a dynamic, AI-enhanced bidding system that recommends optimal bid ranges and ranks submissions using machine learning algorithms, creating fairness and clarity in provider selection.
Integrating different third-party services for enhanced functionalities of online payments.
We integrated Stripe payment gateway for online payments and Twilio for in-app chat feature.
To ensure data protection, we leveraged encryptions and robust access mechanisms.
Protecting user data from cyberattacks and making sure the app complies with OS-specific guidelines
Want To Build An App Like Asistee?
The home-based services market is evolving and needs advanced platforms to ensure adaptability. Calendar sync can be transformative, offering service providers an added advantage. You only need a reliable tech partner like Excellent Webworld, who has experience delivering on-demand apps.
